Automatic Warranty and
SOQI Products from HTE.
The extended warranty
plan includes the initial existing warranty time
period which begins on day of purchase.
Chi Machine: 2yrs.
Far Infrared Dome: 1yr.
Electro Reflex Energizer (ERE): 1yr.
E-Power Machine: 1yr.
The SOQI Bed: 1yr.
warranty does not cover defects or malfunction
caused by misuse, abuse or improper maintenance,
failure to follow operating instructions, or use
with equipment with which it is not intended to
be used. Also, the warranty will not apply to
cosmetic, incidental damages or damages caused
by unauthorized alteration, modification or
repair of the product.
Customer incurs the costs of shipping to HTE
for repair. Return shipping is paid for by HTE
head office, providing the product is under
warranty must be purchased at same time as product
purchase - includes labor and
HTE Policy Agreement V1.pdf
We do not personally recommend
extended warranty because machines are very well
made being created and designed by Japanese scientists,
and so rarely break down. However, it is the
customers prerogative to make this decision as
obviously sometimes things can of course break or
stop working for no good reason.
- The Sun Ancon Chi Machine is built to last 15 - 20
- The FIR Dome can last 12 yrs or so.
- The ERE and E-Power can last several years plus.
If any machine is heavily used, such as
within a business setting, the machines may have a
shorter life span.
other SOQI products:
FIR Back Support
SOQI Bed - Control Panel